Having issues? Refer to our Top 10 Maintenance Troubleshooting sheet before scheduling a service call.
After Hour Emergencies:
For emergency maintenance issues outside of normal business hours (Monday-Friday 8am-6pm), please call our After Hours Emergency Line at 208-505-8695. An emergency maintenance issue is defined as anything that endangers life or poses severe damage risk to the property if not corrected immediately (example: flooding). Issues outside of these items will not be handled as emergencies.
A $25 fee will be assessed if any of the following occur:
- Any tenant who makes an appointment, but fails to be at the property during the scheduled time.
- There is a non-kenneled or unconstrained dog.
- The key to the property does not work due to changing of the locks by the tenant.
- There is an underage child (17 or under) unattended at the property.
If the maintenance request is to fix something that was due to tenant damage or responsibility, the tenant will be charged. If you have questions on what is tenant responsibility, please follow the link below or call
Please be advised that some of our properties require owner approval before any work can begin. Therefore, your request may take up to 48 hours to be scheduled.
Please combine multiple repair requests onto a single request whenever possible.
Please fill out the below form only if you do not have a tenant portal